Privacy Policy

We at AFKSpin Casino are committed to protecting your personal data and ensuring that it is used responsibly. This Privacy Policy sets out how we collect, store, use, and protect your data.

Data Collection

We collect information from you when you register with us, make a deposit or withdraw funds, or communicate with our customer support team. This may include:

• Personal details: name, address, date of birth
• Contact information: email address, phone number
• Financial information: payment method, bank account details

Data Storage

We store your data securely on our servers, which are protected by encryption (TLS 1.2/1.3) and Cloudflare DDoS protection.

Data Use

We use your data to:

• Verify your identity and age
• Process transactions and manage accounts
• Provide customer support and respond to queries
• Personalize your experience on our website and mobile apps

Data Sharing

We may share your data with:

• Our service providers, such as payment processors and game developers
• Regulatory authorities, if required by law or for compliance purposes

Data Protection

We take the protection of your data seriously and use various measures to safeguard it, including:

• Encryption (TLS 1.2/1.3)
• Cloudflare DDoS protection
• eCOGRA-certified RNG fairness

Your Rights

You have the right to:

• Access your personal data
• Correct or update your personal data
• Delete your account and data
• Request a copy of your personal data in a machine-readable format

Cookie Policy

We use cookies on our website and mobile apps to:

• Personalize your experience
• Analyze usage patterns
• Improve security

You can manage cookies by adjusting your browser settings.

Data Retention

We retain your data for as long as necessary to provide services or comply with regulatory requirements. This may include storing your data for up to 10 years after account closure.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time, so please check back regularly for changes.

Questions and Complaints

If you have any questions or concerns about our use of your personal data, please contact us via email or phone. We'll be happy to help resolve any issues.

Please note that we may not be able to respond to complaints immediately, but we will do our best to resolve the issue as soon as possible.

Additional Information

We comply with all applicable laws and regulations related to data protection, including the General Data Protection Regulation (GDPR) and the Malta Gaming Authority's regulatory framework.